Peninsula Now Offers Service to and from Utah.  Learn more

FAQ and Glossary

Frequently Asked Questions
Glossary of Terms
Frequently Asked Questions

What is the basic procedure for shipping freight?

The Shipper can, at its discretion, get a rate quote to find out how much transportation will cost.  When they are ready to ship, the Shipper will prepare a Bill of Lading (BOL) and contact the Carrier to schedule a pickup.  The Carrier would then pick up the freight and deliver to final destination.  Carriers utilize a standard procedure that involves the truck driver backing up to a loading dock, the Shipper (Consignor) loading the cargo, the driver transporting the cargo to the receivers (Consignee) loading dock to be unloaded by the consignee. Any services required outside of this standard procedure may require additional rates called accessorials (see Rates & Potential Fees).

How do I know what freight class my item is and how does this affect my shipment?

Class refers to the National Motor Freight Classification (NMFC) number that specifically identifies each type of product that can be shipped by a carrier. This NMFC number must be accurate when inputting Peninsula Trucks Lines rate inquiry and then must be entered again on the Bill of Lading (BOL). Class is an important factor in most pricing applications . Should the carrier suspect that the weight or class of your freight is incorrect; they will re-weigh and correctly re-class your load which will result in a reweigh and inspection fee.

If you do not know what class your freight is, please contact the rate department at (253) 929-2000 (M-F 8 am to 5 pm PT) or send us an email.

What happens if I estimate the weight of my shipment?

If your freight shipment is inaccurately weighed or classed and is re-weighed or re-classed by the Carrier.  If these changes result in a change in rate, additional reweigh or reclassification fees may apply

What are the freight rates & potential additional fees?

If you are unsure of what the rates to ship your freight might be the first step would be to get a quote.  You can get a quote by phone or the website.  We would strongly suggest that you put that quote number on the Bill of Lading (BOL) to help us get those rates applied.

Extra fees would apply if services are required to accomplish the delivery that were not listed on the BOL or original quote.  If the driver is required to go inside (beyond the front door or loading dock) to pick up or deliver a load, additional fees will be assessed. The same holds true for liftgate service. When the shipper or receiver does not have a loading dock, a motorized platform affixed to the back of some types of trucks will be required to load and off-load the cargo.

For additional information about some accessorial fees please see our rules tariff or accessorial list.

Am I able to schedule a shipment and have it picked up the same day?

Typically LTL freight carriers pick up in the afternoon and deliver in the morning. In most locations, a few hours of lead time is sufficient for same day pickup.

Are shipping transport times guaranteed?

Standard transit times are not guaranteed unless the locations allow for 9:00 am or noon guaranteed delivery service and that service is selected and notated on the Bill of Lading (BOL).

What is expected of me when the truck driver arrives to pick up my cargo?

Be sure that your shipment is packaged so that the items are protected and secured. Boxed/crated and palletized shipments are optimal; secure the boxes/crates or items to the pallet with binding, strapping or shrink/stretch wrap. Each handling unit should be clearly labeled with the Shipper and Consignee information.  It is imperative that the completed Bill of Lading (BOL) be given to the driver. 

What if I want to use my own Shipping BOL (Bill of Lading)?

Any Bill of Lading (BOL) that is completely filled out is acceptable.

Glossary of Terms

Accessorial

Any service that is not considered ‘standard’ will incur additional fees. Accessorials may include,
but are not limited to: arrival notification, inside delivery, full value insurance, liftgate service, and 
hazardous materials.  Please see Accessorials for additional information.

Arrival Notification

Freight Carriers notifies and schedules a delivery date and time with the receiver.

Carrier

Another name for the truck/trucking company who transports cargo.

Class

Refers to one of 18 classes in th the National Motor Freight Classification (NMFC).  The NMFC is a standard that provides a comparison of commodities moving in LTL transportation. Commodities are grouped into one of 18 classes, from a low of class 50 to a high of class 500, based on an evaluation of four transportation characteristics: density, handling, stowability and liability. Together, these characteristics establish a commodity’s “transportability.”  

Consignee

The person/company receiving the shipment.

Consignor

The person/company shipping the shipment.

Inside Delivery

When a driver is required to go beyond the front door or loading dock to pick up or deliver a load rather than remaining in his/her truck or on the loading dock.

Liftgate Service

A liftgate is a motorized platform affixed to the back of some trucks that raises and lowers cargo between the ground and the truck. When the shipping or receiving location does not have a loading dock, manual loading or unloading is necessary. Accessorial fees will apply for this service.

LTL

Is an acronym for Less-Than-Load, meaning cargo that is not of the quantity to require an entire truckload (TL) by itself. Typically, an LTL shipment ranges from 100 lbs to 19,999 lbs. This shipment will be mixed with other shipments to utilize capacity.

Shipping Bill of Lading (BOL)

Paperwork that provides the Carrier with complete details of the shipment and correct billing information.  You can create a BOL here.

Peninsula Truck Lines, inc

General Contact
Phone: (253) 929-2000
Fax: (253) 929-2041


Corporate Address
33455 6th Ave S, Suite 2A
Federal Way, WA 98003


Mailing Address
Peninsula Truck Lines, Inc.
PO Box 587
Auburn, WA ‍98071-0587

Join Our Community
Facebook Twitter Linkedin Instagram Youtube
  • Privacy and Cookies Policy
  • Terms of Service
  • Machine Readable Files
  • Privacy and Cookies Policy
  • Terms of Service
  • Machine Readable Files

Copyright © 2025, Peninsula Truck Lines, Inc.
All rights reserved.

1WWEMMIAaygcIg7nXikFD4raJnsI6fnozlHm8iG4AzM=.html