Phone: (253) 929-2000
Fax: (253) 929-2041
Peninsula Truck Lines, Inc.
PO Box 587
Auburn, WA 98071-0587
1010 S 336th St, Suite 202
Federal Way, WA 98003
"Peninsula Truck Lines is the first freight company I’ve seen that is, not only concerned about making their deliveries/pickups on time, but cares as much for their customer service, communication with the customer and the quality of the delivery.
Something is said for a company that does quick reconciliations of any issues, regardless of how rare they are. Peninsula is the best!!"
Computer system (Microsoft Windows Server 2003® with Rocket® Universe® Database) provides computerized
dispatch, delivery and tracking systems, auto-rating of bills, customized reports and shipment
status reports by email and automatic faxing.
Push-to-Talk and WebTech® communication systems enable instantaneous location tracking and communications
between dispatch centers, drivers, sales and administrative staff throughout our facilities network.
Our My Account interactive web site provides shipment status, online rate quotes, online
pickup requests, transit times, access to document images (bills of lading and proofs of delivery),
online bill of lading preparation, shipment charges, shipment lookups by date or date range, e-mail reporting,
account invoice aging status and payment history, and profile management. These tools
provide drill-down links to status, rate quotes, invoices, customer payment records, and document images as appropriate.
Peninsula's commitment is to offer our customers "value added" services, above and beyond what
other transportation companies might offer. Peninsula is recognized in the Northwest for
an uncompromising commitment to our customers and unparalleled service excellence.